IndyGo - Open Door- Flexibility to manage paratransit trips - View upcoming and completed trips - Easily cancel trips (At least 90 minutes prior to scheduled pick up window) - Ability to make reservations during Open Door’s normal reservation hours. (1 to 3 days in advance) - If requested time is not available, you will be directed to customer service. - If address is not in your data base, you will be directed to customer service.- Convenient Trip Details View - Passenger notifications with accurate vehicle ETAs- Simple Mobile Interface - 24/7 access to account profiles, settings, and scheduled trip information.